Frequently Asked Questions
Everything you need to know about your luxury scent journey.
Are your fragrances 100% authentic?
Yes, we guarantee that all products sold on Fragrances Line are 100% authentic, original brand names. We do not sell knock-offs or imitations.
How much does shipping cost and how long does it take?
We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days. Shipping costs are calculated at checkout based on your location and order weight.
What is your return policy for perfume products?
Due to the nature of our products, we accept returns on unopened and unused items in their original packaging within 30 days of purchase. Please note that sample vials are final sale.
Do you offer international shipping?
Currently, we ship to most countries worldwide. However, due to international regulations regarding alcohol-based liquids, some restrictions may apply depending on your destination.
How should I store my fragrances to ensure they last?
To preserve the integrity of your scent, store bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom dresser rather than a bathroom.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.